Shipping policy
Last updated: 5 November 2026
Free shipping Australia-wide
Standard shipping is free on every order to anywhere in Australia. There are no extra charges on delivery.
Delivery times
- Dispatch: your order is dispatched within 1 to 2 business days.
- Delivery: it then arrives within 8 to 10 business days after dispatch.
Your order is packed and dispatched by our international fulfilment partner. Delivery times are estimates and can occasionally be affected by carrier or customs delays, especially around holidays and peak periods.
Tracking
We'll email you a tracking number as soon as your order ships. Tracking can take a few days to start updating after you receive it.
Where we ship
We currently ship to Australia only. Please double-check your address at checkout. If you need to change it, email us as soon as possible, before your order is dispatched.
Late, lost or damaged parcels
If your order hasn't arrived within 30 days of ordering, or arrives damaged, email us at joseruby090797@gmail.com with your order number. We'll send a replacement or give you a full refund.
Questions?
Email joseruby090797@gmail.com and we'll get back to you.